We are currently recruiting for an experienced Residential & Commercial Lead Door Technician for our client located in the Kelowna area.
They are a well-established and growing industry leader specializing in door, dock, gate, and access solutions. With multiple locations across Canada and a strong reputation for quality workmanship and customer service, our client offers long-term career stability, ongoing training, and opportunities for advancement.
This is an excellent opportunity for a hands-on technician who enjoys leading by example, mentoring junior team members, and working directly with customers to deliver exceptional service.
What We Offer
- Competitive hourly rate: $35.78 - $40.22/hour
- Potential site premium for select industrial projects
- 100% employer-paid benefits package
- Unionized work environment
- Pension plan contributions
- Company vehicle and fuel card
- Company-paid power tools
- Three weeks vacation
- Five paid sick days
- All statutory holidays plus Easter Monday
- Ongoing training and professional development
- Team events and employee recognition programs
- Opportunities for advancement into service, sales, estimating, and leadership roles
- Relocation assistance may be available for qualified candidates
Schedule
- Monday to Friday
- 7:30 AM – 4:00 PM
- Rotating on-call schedule approximately once every 4–5 weeks
Key Responsibilities
- Install, service, troubleshoot, and repair commercial and residential doors, dock systems, gate operators, automated entrance systems, and related equipment.
- Lead and mentor junior technicians on job sites.
- Participate in and support toolbox talks and workplace safety initiatives.
- Diagnose mechanical and operational issues and provide effective solutions.
- Perform preventative maintenance and emergency repairs.
- Complete electronic work orders, service reports, and timesheets accurately.
- Maintain inventory, truck stock, and company equipment.
- Communicate professionally with customers, contractors, and internal teams.
- Ensure all work is completed safely and to company standards.
- Promote a positive team environment and support continuous improvement initiatives.
Must-Have Qualifications
- Minimum 3 years of experience servicing and/or installing commercial overhead doors, dock equipment, automated entrances, gates, rolling steel doors, high-speed doors, sectional doors, or similar systems.
- Demonstrated leadership ability with experience mentoring or supporting junior technicians.
- Strong troubleshooting and mechanical aptitude.
- Excellent communication and customer service skills.
- Strong computer and administrative skills, including electronic reporting and timesheet management.
- Ability to lead by example and participate in safety meetings and toolbox talks.
- Valid driver's license with a clean driving record.
- Ability to work independently and as part of a team.
- Comfortable working at heights and in varying weather conditions.
- Ability to pass a criminal background check.
Preferred Qualifications & Assets
- Direct experience with loading dock equipment and commercial door systems.
- Welding experience.
- Electrical troubleshooting experience.
- Experience leading safety meetings or toolbox talks.
- Experience working in industrial and commercial environments.
- Experience training or mentoring apprentices and junior technicians.
Ideal Candidate
We are looking for a professional, customer-focused technician who takes pride in their work and enjoys helping develop others. The successful candidate will be a strong communicator, a collaborative team player, and someone who can confidently represent the company while delivering exceptional service to clients. Candidates with positive attitudes, strong leadership qualities, and a commitment to teamwork will thrive in this role.
Working Environment
This is a field-based position working primarily at commercial and industrial customer locations throughout the Kelowna area, with occasional travel as required. Work may be performed indoors or outdoors in varying weather and site conditions.
If you are interested in this exciting opportunity, please apply now or email your resume to Chris Hutton at
[email protected]
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