16 meilleures offres (product coordinator, lacombe, ab) (à pourvoir)

Customer Sales and Service Representative
Gordon Russell Ltd. —Red Deer, AB
- De 50 000 $ à 65 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Congés payés
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Logistics and Supply Chain Coordinator
Beretta Farms Ltd. —Lacombe, AB
- Heures supplémentaires
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 1 jour
HSE Coordinator - Canadian Manufacturing
Q2 Artificial Lift Services —Red Deer, AB
- Port de charges lourdes
- Microsoft Office
- Production
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il y a 10 jours
Maintenance Coordinator
Heavy Metal Equipment & Rentals —Alberta
- Temps plein
- Microsoft Excel
- Port de charges lourdes
- Service à la clientèle
- Assurance Invalidité
- Assurance Dentaire
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Maintenance Scheduler
Heavy Metal Equipment & Rentals —Alberta
- 12 Heures
- Microsoft Office
- Bases de données
- En présentiel
- Assurance Invalidité
- Assurance Dentaire
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Procurement Buyer / Supply Chain Coordinator
TKS Industries Ltd —Lacombe, AB
- De 30 $ à 40 $ de l’heure
- Temps plein
- Microsoft Powerpoint
- Microsoft Excel
- Systèmes PGI
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il y a 3 jours
Transport Driver
GREAT NORTH WELLHEAD AND FRAC —Red Deer, AB
- De 29 $ à 34 $ de l’heure
- Temps plein
- Travail hybride
- Anglais
- Diplôme d'études secondaires
- Conduite de véhicule
- Assurance Dentaire
- Assurance Vie
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Wireline Supervisor
Big Guns Energy Services Inc. —Red Deer, AB
- De 100 000 $ à 150 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Programmes de Bien-être
- Assurance Invalidité
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Local Commercial Driver
Tornado Global Hydrovacs —Red Deer, AB
- De 24,56 $ à 28,00 $ de l’heure
- Temps plein
- Diplôme d'études secondaires
- Conduite de véhicule
- En présentiel
- Assurance Dentaire
- Congés payés
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il y a 3 jours
Shipping and Receiving Coordinator (6-month opportunity in Latvia)
CFMWS —Alberta
- De 76 840 $ à 85 170 $ par an
- Temporaire
- Certification RCR
- Vente
- Service à la clientèle
- Réductions Tarifaires
- Programmes de Bien-être
Project Cordinator
Alberco Construction Ltd. —Red Deer, AB
- De 28 $ à 40 $ de l’heure
- Temps plein
- AutoCAD
- Anglais
- Microsoft Office
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
il y a 5 jours
Parts Person
Dairy Lane Systems LTD —Blackfalds, AB
- De 20 $ à 35 $ de l’heure
- Temps plein
- Service à la clientèle
- Chariot élévateur
- Sens de l'organisation
- Assurance Dentaire
- Assurance Vie
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il y a 3 jours
Special Events Coordinator
Ronald McDonald House® Alberta —Red Deer, AB
- Fins de semaine au besoin
- Travail hybride
- Microsoft Office
- Déplacements à prévoir
- Compétences en communication
- Jours fériés payés
- Programme d'Aide aux Employés
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Social Enterprise helper
Red Deer Native Friendship Society —Red Deer, AB
- 19 $ de l’heure
- Temporaire
- Vente
- Service à la clientèle
- Microsoft Office
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Lessons Coordinator
Long & McQuade —Red Deer, AB
- Fins de semaine au besoin
- Vente
- Service à la clientèle
- Compétences en communication
Experienced Online Leak Repair Technician Lead Hand (Industrial Mechanic Supervisor NOC 72020)
INNOVATOR INDUSTRIAL SERVICES —Canada
- De 45 $ à 55 $ de l’heure
- Temps partiel
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Congés payés
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : product coordinator (lacombe, ab)

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Customer Sales and Service Representative

Gordon Russell Ltd.
Red Deer, AB

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Détails du poste

Temps plein
De 50 000 $ à 65 000 $ par an

Profil recherché

Microsoft Word
Permis de conduire de classe 5
Mention Sceau rouge
Microsoft Excel
Microsoft Outlook
Service à la clientèle
Microsoft Office
Conduite de véhicule
Connaissances en mécanique

Description complète du poste

Overview

We are seeking a Customer Service/Sales Representative to be the first point of contact for our customers, delivering excellent service while supporting sales. This role is ideal for someone with experience in a mechanical or automotive environment who can confidently communicate technical services. We are looking for someone with Service writing experience, including documenting concerns, preparing estimates, and coordinating with technicians. Your ability to engage with customers, understand their needs, and provide tailored solutions will be key to your success in this position.

Responsibilities

Service Writing

Document mechanical problems and services by listening to customer’s description of symptoms, clarifying description of problems.
Prepare quotes by costing materials, supplies, subcontractors, and labor.
Obtain quote approvals, making follow up calls as necessary.
Create Work Orders describing symptoms, problems, and causes discovered.
Issue PO’s for subcontractor work and parts to support technicians job requirements.
Assist in developing weekly schedule for technicians based on parts availability.
Various administrative duties as applicable to ensure supervisors and managers can direct shop and field workflow.
Document engagements (calls, meeting, emails etc.…) with customers in CRM.
Ensure adequate shop supplies, tooling etc. are maintained in the service trucks.
Weekly stock order Purchase Orders
Shipping/Receiving as required.
Manage warranty claims to vendors.
Handling telephone, email and website parts and service inquiries from new and existing customers for all product groups.
Respond in a timely basis to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations.
Analyze service evaluations (inspections) and technician documentation on all field jobs for completeness and action items.

Service Support:

Arrives at customer site or shop ready to complete the task at hand. Reviews the job scope thoroughly, asked questions for clarification, and are properly equipped to complete the job safely and efficiently.
Seeks assistance when needed, through company and vendor contacts. Taps into people and resources to support success and serve customers in keeping with GRL standards and expectations.
Abides by all safety protocols and demonstrates commitment to GRL’s safety culture.
Continuously looks for and suggests improvements to assigned supervisor.

Location and Travel

Based out of the Red Deer office.
Your schedule will be Monday to Friday 8:00am to 4:30pm.

Key Relationships and Interactions

Reports to the Service Coordinator with oversight from the Service Manager & Manager Customer Support
Key Collaborations: Service Department, Product Specialist, Inside Sales, Parts Associate, Alberta Provincial Administrator
Key external interactions: customers, prospective customers

Success Measures

Resource Utilization: Evidence of confidence in working on GRL equipment; uses the resources available to properly and effectively diagnose, troubleshoot, repair, overhaul and maintain the equipment.

Service Orientation: Builds customer confidence, ensures commitments to customers are met, clearly communicates requirements internally; continuously searches for ways to improve customer service.

Customer Satisfaction: Feedback from customers, vendors, and staff is positive and complimentary. Demonstrated pride in workmanship, understands the value provided to customers and thrives on the challenge of the role.

Teamwork: Contributes to the well-being of the team by assisting others when needed and offering constructive suggestions for more efficiently managing workflow and enhancing communication in the workplace.

The Person

The ideal candidate will bring the following:

Technical knowledge of heavy-duty off highway mobile equipment.
Ability to multitask and prioritize tasks as urgency changes.
A Class 5 Driver’s License with clean driver’s abstract; demonstrated experience driving a service truck.
Proven ability to keep an organized and tidy workspace/service truck.
Through voice, email, and instant messages, communicates clearly and professionally to customers and internal staff.
Proficient in or can learn various business software such as Business Central, Signature Service, HubSpot CRM, Microsoft Office (Word, Excel, Outlook, Teams).
Proactive and solution oriented, working with others to solve technical issues, willing to help out where needed.
A “can-do” attitude and ability to work independently and as part of a team.
Willing and able to travel to field locations and work away from home for several days at a time.
Experience working as a Red Seal ticketed HD technician, with customer facing work experience is an asset.

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Application question(s):

Do you have previous experience working in a heavy-duty or mechanical environment?

Experience:

Service writing with a service company: 2 years (preferred)
Customer service: 2 years (preferred)

Work Location: In person

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Affinez votre recherche

product coordinator emplois - lacombe, ab

Customer Sales and Service Representative

Logistics and Supply Chain Coordinator

HSE Coordinator - Canadian Manufacturing

Maintenance Coordinator

Maintenance Scheduler

Procurement Buyer / Supply Chain Coordinator

Transport Driver

Wireline Supervisor

Local Commercial Driver

Shipping and Receiving Coordinator (6-month opportunity in Latvia)

Project Cordinator

Parts Person

Special Events Coordinator

Social Enterprise helper

Lessons Coordinator

Experienced Online Leak Repair Technician Lead Hand (Industrial Mechanic Supervisor NOC 72020)

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : product coordinator (lacombe, ab)

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