20 meilleures offres (hotel front desk, niagara on the lake, on) (à pourvoir)

Guest Service Agent - Sheraton Fallsview Hotel
Sheraton Fallsview —Niagara Falls, ON
- De 18,20 $ à 18,58 $ de l’heure
- Temps plein
- Service à la clientèle
- Hôtel
- Diplôme universitaire non requis
- Assurance Dentaire
Postuler rapidement
Night Auditor/Front Desk
Holiday Inn Express Niagara-on-the-Lake —Niagara-on-the-Lake, ON
- À partir de 19,15 $ de l’heure
- Temps partiel
- Hospitalité
- Service à la clientèle
- Hôtel
Postuler rapidement
Front Desk Manager - Relocate to Waterton Park AB
Waterton Glacier Suites —Ontario
- De 4 500 $ à 5 000 $ par mois
- Temporaire
- Certification RCR
- Hôtel
- Certificat de premiers soins de base
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Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
- 18 $ de l’heure
- Temporaire
- Service à la clientèle
- Hôtel
- En présentiel
- Réductions Tarifaires
- Programmes de Bien-être
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Front Desk Agent (Part-time) | The Jordan Hotel
The Jordan Hotel —Lincoln, ON
- 18 $ de l’heure
- Temps partiel
- Vente
- Marketing
- Service à la clientèle
Night Auditor | Ramada Plaza Niagara Falls
Ramada Plaza Niagara Falls —Niagara Falls, ON
- De 18 $ à 19 $ de l’heure
- Fins de semaine au besoin
- Marketing
- Service à la clientèle
- Hôtel
Night Auditor - Sheraton Fallsview
Canadian Niagara Hotels —Niagara Falls, ON
- De 18,20 $ à 19,31 $ de l’heure
- Temps plein
- Microsoft Word
- Microsoft Excel
- Hôtel
- Assurance Dentaire
Postuler rapidement
il y a 13 jours
Front Desk Agent (Full-time) | The Jordan Hotel
The Jordan Hotel —Lincoln, ON
- 18 $ de l’heure
- Fins de semaine au besoin
- Vente
- Marketing
- Service à la clientèle
il y a 10 jours
Guest Service Agent - Marriott on the Falls
Marriott on the Falls —Niagara Falls, ON
- De 18,20 $ à 18,58 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Hôtel
- Réception
- Assurance Dentaire
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GUEST SERVICE AGENT
Vintage Hotels —Niagara-on-the-Lake, ON
- Temps partiel
- Vente
- Hôtel
- Diplôme d'études secondaires
SPA CONCIERGE
Vintage Hotels —Niagara-on-the-Lake, ON
- Temps partiel
- Vente
- Hôtel
- Diplôme d'études secondaires
Part-Time Front Desk Agent
Niagara Grandview Boutique Hotel —Niagara Falls, ON
- À partir de 17,75 $ de l’heure
- Temps partiel
- Service à la clientèle
- Hôtel
- Sens de l'organisation
- Réductions Tarifaires
- Heures d'arrivée et de départ flexibles
Postuler rapidement
il y a 5 jours
Front Desk Agent
Howard johnson express inn —Niagara Falls, ON
- De 17,75 $ à 18,75 $ de l’heure
- Temps partiel
- Hospitalité
- Service à la clientèle
- Réception
Postuler rapidement
il y a 13 jours
GUEST SERVICE AGENT LEAD
Vintage Hotels —Niagara-on-the-Lake, ON
- Temps plein
- Vente
- Hôtel
- Diplôme d'études secondaires
SPA CONCIERGE
Lais Hotel Properties L —Niagara-on-the-Lake, ON
- 18,48 $ de l’heure
- Temps partiel
- Vente
- Hôtel
- Diplôme d'études secondaires
Postuler rapidement
Night Auditor
The Clayfield —Niagara-on-the-Lake, ON
- 23 $ de l’heure
- Temps partiel
- Certification RCR
- Hôtel
- Certificat de premiers soins de base
Postuler rapidement
il y a 11 jours
GUEST SERVICE AGENT LEAD
Lais Hotel Properties L —Niagara-on-the-Lake, ON
- 20,06 $ de l’heure
- Temps plein
- Vente
- Hôtel
- Diplôme d'études secondaires
Postuler rapidement
FOH Rooms - Night Auditor
Canadian Niagara Hotels Group —Niagara Falls, ON
- De 18,20 $ à 19,31 $ de l’heure
- Temps plein
- Microsoft Word
- Microsoft Excel
- Hôtel
- Assurance Dentaire
Postuler rapidement
il y a 13 jours
Guest Service Agent
Canadian Niagara Hotels Group —Niagara Falls, ON
- 18,20 $ de l’heure
- Temps plein
- Service à la clientèle
- Hôtel
- Diplôme universitaire non requis
- Assurance Dentaire
Postuler rapidement
Front Desk Agent
Ramada Niagara Falls Fallsview —Niagara Falls, ON
- De 17,60 $ à 18,50 $ de l’heure
- Temps plein
- Service à la clientèle
- Expérience administrative
- Sens de l'organisation
Postuler rapidement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : hotel front desk (niagara on the lake, on)

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Guest Service Agent - Sheraton Fallsview Hotel

Sheraton Fallsview -
Niagara Falls, ON

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Détails du poste

Temps plein
De 18,20 $ à 18,58 $ de l’heure

Profil recherché

Service à la clientèle
Études postsecondaires
Réception
Étiquette au téléphone
Compétences en communication
Gestion du temps

Description complète du poste

Company Description:

The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls.

Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucks and Hershey – to name a few. Paired with a wide selection of modern amenities that include: a large selection of unique event and meeting spaces, full service spas, fitness centres, rooftop pool/indoor pools, indoor waterpark, and super entertaining arcade makes our property locations unparalleled.

Position Overview

Reporting to the Front Office Manager, this position is responsible for performing a variety of activities to ensure the highest level of guest service is provided to each guest. Successful performance includes exceeding guest expectations while actively promoting hotel and resort services to maximize revenue opportunities, and ensuring results are achieved in accordance with established objectives, performance, and quality standards.

Key Responsibilities

Enthusiastically greeting and welcoming guests at each interaction
Verifying and confirming guest reservation details, address, and payment information, along with identifying guest needs and expectations
Processing payments for all guest accounts at both check-in and check-out
Maintaining a house bank, completing personal deposits, and ensuring accurate daily reporting of receipts
Cashing cheques and exchanging currency in accordance with hotel policy
Issuing room keys and managing safety deposit boxes in accordance with security procedures
Posting miscellaneous guest charges to individual folios as required
Assisting in resolving guest concerns in an urgent, professional, and courteous manner
Promoting room upgrades, hotel amenities, and local attractions to enhance the guest experience
Collaborating with team members to ensure seamless and efficient front desk operations
Any other duties as assigned

Qualifications & Skills

Competency with Marriott Property Management systems a definite asset. In particular, Lightspeed.
Excellent interpersonal and communication skills when dealing with guests internally and externally
Demonstrated commitment and passion for maximizing guest satisfaction at every stage of the guest experience
Provide a consistently high standard of customer service
Demonstrated willingness and enjoyment in attending to the needs of others
Demonstrated ability to maintain professional composure while multitasking in a fast-paced environment
Professional telephone etiquette
Outstanding attention to detail, including personal presentation and accurately identifying guest needs and service levels
Excellent organizational and time management skills with the ability to work under pressure
Demonstrated reading comprehension ability to assist guests with hotel and local tourism information
Demonstrated ability to work cooperatively within a team environment and support colleagues as needed
Ability to quickly respond to changing work volumes with a high level of energy and efficiency
Must be able to stand for extended periods and perform front desk duties
Strong problem-solving skills with the ability to handle guest concerns independently and effectively

Education & Experience

Experience in Rooms Division/Front Office preferred
Post-secondary education in a related field or equivalent experience is an asset

Why Work For Canadian Niagara Hotels?

No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. Offering more than 200 different career choices, we provide career training programs and opportunities developed by some of the world’s most valued brands among our 4 business segments – hotels, restaurants, specialty retail and entertainment/attractions. Our team members are empowered to deliver exceptional guest experiences while contributing to the continued success of our organization.

Benefits We Offer Our Associates:

Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
Career Growth & Development: Opportunities for professional growth and development through cross training in various roles across multiple business properties.
Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
Convenient Parking: Complimentary or reduced-rate parking, based on the specific location.
Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.

This is “Where Great Careers Happen” – Join a Team That Empowers You To Make A Difference, Deliver Results, And Grow Your Career. Take the Next Step In Building Your Career With Us!

https://canadianniagarahotelscareers.ca/

Follow Canadian Niagara Hotels on Social Media

#TEAMCNH

We confirm that AI may be used in screening or assessing applicants at the application stage for more detailed consideration, and this position is an existing vacancy

We thank all applicants for their interest, however, only those selected for an interview will be contacted

We are committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Job Type: Full-time

Pay: $18.20-$18.58 per hour

Ability to commute/relocate:

Niagara Falls, ON L2G 3K7: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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Affinez votre recherche

hotel front desk emplois - niagara on the lake, on

Guest Service Agent - Sheraton Fallsview Hotel

Night Auditor/Front Desk

Front Desk Manager - Relocate to Waterton Park AB

Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)

Front Desk Agent (Part-time) | The Jordan Hotel

Night Auditor | Ramada Plaza Niagara Falls

Night Auditor - Sheraton Fallsview

Front Desk Agent (Full-time) | The Jordan Hotel

Guest Service Agent - Marriott on the Falls

GUEST SERVICE AGENT

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Front Desk Agent

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Night Auditor

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FOH Rooms - Night Auditor

Guest Service Agent

Front Desk Agent

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : hotel front desk (niagara on the lake, on)

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