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Patient Care Coordinator

ICLS Dermatology & Plastic Surgery -
Oakville, ON

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Détails du poste

Permanent | Temps partiel
De 20 $ à 21 $ de l’heure
Il y a 7 heures

Profil recherché

Vente
Service à la clientèle
Cabinet médical
Microsoft Office
Compétences en communication
Travail de bureau

Description complète du poste

Patient Care Coordinator
ICLS Dermatology, Oakville

Job Type: Part-time

What we are about:
Vos Collection is a curated collection of the most recognized leaders in medical aesthetics, that are redefining the standard of excellence by providing patients consistent, remarkable outcomes that help make them feel more like themselves.

Our core values are:  RESPECT, EXCELLENCE, COMMUNITY, INNOVATION, AGILITY

Who we are:

We are a busy, physician-led dermatology clinic dedicated to delivering exceptional, patient-centered care in a professional and welcoming environment. Our team is collaborative, supportive, and committed to excellence in both medical and cosmetic dermatology.

The Patient Care Coordinator will take pride in their work, be neat and professional in appearance, mature, patient, understanding, competent and able to give optimal customer service at all times, while maintaining patient confidentiality.

Main Duties:

Ensure that office duties and functions are carried out in a confidential, efficient, accurate and timely manner.
Educate patients in all areas of cosmetic procedures.
Utilize all aspects of the software provided.
Competently use all office equipment.
Reviewing schedules of all Doctors and Skin spa.
Cover other reception desks PRN.
Knowledge of all products for sale.
Educate patients regarding new treatments.
Booking of all appointments for all doctors and spa.
Documenting in EMR
Answering all phone lines and directing calls
Answering all email inquiries.
Managing incoming reports and results.
Processing referrals from other physicians offices
Reconciliation of daily billing
OHIP billing input, reconciliation and error report follow up
All other duties as required.

Knowledge, Skills, Effort, and Responsibilities

Advanced interpersonal skills and customer service orientation.
Must have experience in Microsoft Office and general computer applications.
High attention to detail to ensure accuracy of work.
Good judgment in dealing with confidential data.
Excellent verbal and written communication skills.
Ability to deal with ongoing changes and pressures in a fast-paced environment.
Analytical and problem-solving ability.
Excellent customer service skills.

Nice to Have:

Familiarity with all software programs.
Knowledge of cosmetic and laser processes.

Working Conditions:

Standard office setting.
Sitting for long periods with extensive use of phone and keyboarding

Pay: $20.00-$21.00 per hour

Benefits:

Extended health care
Paid time off
Store discount
Vision care

Application question(s):

Are you experienced or have familiarity with OHIP billing? (Required)

Experience:

Microsoft Office: 1 year (required)
Customer service: 1 year (required)

Work Location: In person

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spa coordinator emplois - oakville, on

Patient Care Coordinator

Medical Aesthetics Client Coordinator & Social Media Assistant

Studio Coordinator | Part-Time

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : spa coordinator (oakville, on)

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