20 meilleures offres (operations supervisor, scarborough, on) (à pourvoir)

Operations Supervisor
TP Canada —Toronto, ON
- 47 000 $ par an
- Temps plein
- Assurance Dentaire
Paper Machine Superintendent
Atlantic Packaging Products Ltd —Scarborough, ON
- De 130 000 $ à 163 000 $ par an
- Microsoft Excel
- Ingénierie
- Leadership
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Soldermask Supervisor
TTM Technologies —Toronto, ON
- De 68 044 $ à 113 407 $ par an
- Temps plein
- Production
- Diplôme d'associé
- Leadership
- Régimes de participation aux bénéfices
- Assurance Invalidité
Laser Operator
Samco Machinery —Scarborough, ON
- De 23 $ à 27 $ de l’heure
- Temps plein
- En présentiel
- Production
Postuler rapidement
Print & Finishing Technician
Canada Trade Signs Ltd —Toronto, ON
- De 20 $ à 26 $ de l’heure
- Temps plein
- Port de charges lourdes
- Diplôme d'études secondaires
- En présentiel
Postuler rapidement
il y a 3 jours
Operations Manager
Confidential —Vaughan, ON
- De 80 000 $ à 120 000 $ par an
- Temps plein
- Bilingue
- Expérience en supervision
- En présentiel
Postuler rapidement
CMM Operator & Quality Inspector
EM Dynamics —Scarborough, ON
- De 30 $ à 33 $ de l’heure
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Assurance Vision
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Operations Supervisor - Durham Region
Voyago —Ajax, ON
- De 59 000 $ à 63 000 $ par an
- Fins de semaine au besoin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Programme d'Aide aux Employés
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General Labourer
Cascades —Scarborough, ON
- 22,02 $ de l’heure
- Temps plein
- Anglais
- Diplôme d'études secondaires
- Compétences en informatique
- Régimes de participation aux bénéfices
- Programme d'Aide aux Employés
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Shipping Supervisor
Give and Go Foods —Ontario
- De 68 000 $ à 88 000 $ par an
- Temps plein
- Chariot élévateur
- Diplôme d'études secondaires
- Expérience en supervision
General Manager Transit, GTA and Central Ontario
Voyago —Ajax, ON
- De 90 000 $ à 120 000 $ par an
- Embauche urgente
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Programme d'Aide aux Employés
Postuler rapidement
Shipping Supervisor nigth shift
Agropur —Don Mills, ON
- De 80 200 $ à 100 300 $ par an
- Fins de semaine au besoin
- Microsoft Excel
- Oracle
- Expérience en supervision
- Programme d'Aide aux Employés
General Manager Transit, GTA and Central Ontario
Voyago —Toronto, ON
- De 90 000 $ à 120 000 $ par an
- Embauche urgente
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Programme d'Aide aux Employés
Postuler rapidement
Director, Nuclear
Summit Search Group —Toronto, ON
- De 99 762,65 $ à 190 949,32 $ par an
- Temps plein
- Gestion de projet
- Baccalauréat
- En présentiel
Postuler rapidement
Production Material Administrator (PMA)
Tradition Fine Foods Ltd. —Scarborough, ON
- À partir de 23,46 $ de l’heure
- Fins de semaine au besoin
- Port de charges lourdes
- Diplôme d'études secondaires
- Assemblage
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Plant Operator, Processing Facilities
GFL Environmental —Pickering, ON
- Heures supplémentaires
- Port de charges lourdes
- Chariot élévateur
- Assurance Dentaire
il y a 13 jours
Graduates Program - Commercial Operations
Rothmans, Benson & Hedges —Toronto, ON
- À partir de 97 416 $ par an
- Temps plein
- Anglais
- Maîtrise
- Baccalauréat
- Heures d’arrivée et de départ flexibles
Real Estate Office Supervisor
Confidential —Pickering, ON
- 50 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Service à la clientèle
Postuler rapidement
il y a 3 jours
Operations - Janitorial Supervisor
Everclean Facility Services —Toronto, ON
- Temps plein
- Service à la clientèle
- Expérience en supervision
- Déplacements à prévoir
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CNC PROGRAMMER (MILL/LATHE)
LHM Technologies Inc. —Woodbridge, ON
- De 27,00 $ à 36,50 $ de l’heure
- Temps plein
- CAD
- Compétences rédactionnelles
- En présentiel
- Programmes de Bien-être
- Assurance Invalidité
Postuler rapidement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : operations supervisor (scarborough, on)

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Operations Supervisor

TP Canada -
Toronto, ON

Postuler dès maintenant

Détails du poste

Temps plein
47 000 $ par an

Description complète du poste

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

About the Job

This role is responsible for directing, managing, and controlling team performance while delivering a high standard of customer experience. The position takes full ownership of team results across customer satisfaction, quality, and operational metrics, while fostering a strong people-focused and performance-driven culture.

Responsibilities

Customer

Directs, manages, and controls the performance of the team while communicating and completing transactions for customers.

Takes complete ownership of the aligned team’s performance on CSAT, Quality, NPS, and other customer metrics.

Demonstrates a strong customer orientation and makes consistent efforts to understand and respond to client needs.

Operational Excellence

Monitors adherence to Service Level Agreements (SLAs) as defined by the Client / Process, including TAT, Quality, Productivity, and Attendance.

Cascades important updates and information to the team during pre-shift briefings.

Monitors calls and provides timely feedback as agreed with Clients and Operations.

Conducts weekly quality audits and develops action plans for advisors requiring coaching and development to achieve desired performance levels.

Tracks attrition and conducts quarterly audits for leave cards and other required documentation.

Identifies process gaps and collaborates with Client, Quality, and Training teams to develop and implement solutions.

Provides regular performance updates to the Team Manager, including risks, issues, and improvement areas.

Initiates CAP, DAP, and EDP processes for disciplinary and performance-related concerns as required.

Ensures efficient and accurate leave management for the team.

Participates in monthly calibration sessions with Quality, Team Coaches, and Trainers to ensure alignment with quality standards.

People & Culture

Acts as an effective team player and resolves conflicts in a constructive and timely manner.

Guides and supports team members toward achieving individual and team objectives.

Maintains effective work behavior under pressure and adapts successfully to changing demands and conditions.

Enables development opportunities for the team through participation in various initiatives.

Assists new and existing team members by preparing development plans and tracking progress against them.

Ensures team adherence to discipline standards and TP policies.

Takes responsibility for implementing feedback and cascading opportunities identified through skip-level meetings to relevant departments.

Critical Competencies

Delivers Customer Service

Solves Problems

Communicates Effectively

Supports Colleague Development

Salary

$47,000 annually

Location

Candidates are advised to be within travel distance from our primary locations: Yonge- Eglinton Midtown Toronto
Fully onsite (5 days a week)

Benefits & Perks

Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.

Robust career path with a full development plan and the opportunity to grow in the organization.

Paid 9 weeks of training and nesting which consists of 3 weeks of classroom training, 2 weeks of applied learning, 4 weeks of ticketing (nesting), and 2 weeks of annual leave.

Continuous learning through progressive training that is specific to your tenure and skills.

Competitive salary with incentive programs

Positive and supportive environment

Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Teleperformance welcomes and encourages applications from people with Disabilities. Should you be invited to participate in the selection process, we are committed to accommodate you to best meet your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

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Affinez votre recherche

operations supervisor emplois - scarborough, on

Operations Supervisor

Paper Machine Superintendent

Soldermask Supervisor

Laser Operator

Print & Finishing Technician

Operations Manager

CMM Operator & Quality Inspector

Operations Supervisor - Durham Region

General Labourer

Shipping Supervisor

General Manager Transit, GTA and Central Ontario

Shipping Supervisor nigth shift

General Manager Transit, GTA and Central Ontario

Director, Nuclear

Production Material Administrator (PMA)

Plant Operator, Processing Facilities

Graduates Program - Commercial Operations

Real Estate Office Supervisor

Operations - Janitorial Supervisor

CNC PROGRAMMER (MILL/LATHE)

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : operations supervisor (scarborough, on)

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