20 meilleures offres (front desk coordinator) (à pourvoir)

Member Experience Coordinator (Concierge)
Arpeg —Vancouver, BC
- De 55 000 $ à 62 000 $ par an
- Fins de semaine au besoin
- Hospitalité
- Certification RCR
- Gestion des réseaux sociaux
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Guest Care Coordinator / Medical Spa Receptionist
Bios Wellness Clinics —St. Albert, AB
- À partir de 22 $ de l’heure
- Temps partiel
- Service à la clientèle
- Cabinet médical
- Diplôme d'études secondaires
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il y a 7 jours
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Gestion André Touchette —Saint-Laurent, QC
- Bilingue
- Anglais
- Expérience administrative
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Dental Receptionist/Treatment Co ordinator
Park Lane Dental Care —Toronto, ON
- De 30 $ à 35 $ de l’heure
- Temps plein
- Service à la clientèle
- Anglais
- Expérience administrative
- Assurance Dentaire
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Front Desk Coordinator / Patient Coordinator
MG Aesthetics Inc. —Vaughan, ON
- À partir de 18 $ de l’heure
- Temps partiel
- Service à la clientèle
- Cabinet médical
- Anglais
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Owner Experience Coordinator (Front Desk/Concierge)
FAIRMONT —Whistler, BC
- 26 $ de l’heure
- Temps plein
- Hospitalité
- Windows
- Hôtel
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Concierge & Suites Coordinator
OBASA Suites —Regina, SK
- De 50 000 $ à 55 000 $ par an
- Temps plein
- Hospitalité
- Service à la clientèle
- Microsoft Office
- Indemnité kilométrique
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Office Administrator & Operations Coordinator
Hawks Transportation —Brampton, ON
- De 20 $ à 25 $ de l’heure
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
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il y a 14 jours
Lessons Coordinator / Receptionist
Rockstar Music —Toronto, ON
- De 30 000 $ à 40 000 $ par an
- Temps plein
- Vente
- Service à la clientèle
- Dactylographie
- Assurance Dentaire
- Congés payés
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il y a 8 jours
Receptionist/Care Coordinator
Lifemark Health Group —West Kelowna, BC
- De 19 $ à 22 $ de l’heure
- Temporaire
- Diplôme d'études secondaires
- Saisie de données
- Compétences en informatique
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Service Advisor & Customer Experience Coordinator
Western Tractor Company Inc. —Lethbridge, AB
- Heures supplémentaires
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- Microsoft Office
- Expérience administrative
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il y a 9 jours
Front Desk Receptionist / Sales Coordinator – Base + Commission (Automotive Luxury Shop)
LAS Bespoke —Surrey, BC
- À partir de 23 $ de l’heure
- Temps partiel
- Microsoft Word
- Google Suite
- Vente
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il y a 3 jours
Front Office Co-ordinator
Sun Blinds —Edmonton, AB
- À partir de 36 000 $ par an
- Temps plein
- Expérience administrative
- Expérience en supervision
- Gestion d'équipe
- Assurance Dentaire
- Congés payés
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Accounts Payable & Office Coordinator
Mariner Innovations —Saint John, NB
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assurance Invalidité
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Patient Care Coordinator/ Dental Receptionist
Dentistry on Wellington —Barrie, ON
- De 22 $ à 27 $ de l’heure
- Temps plein
- Cabinet médical
- Microsoft Office
- Expérience administrative
- Assurance Dentaire
- Programme d'Aide aux Employés
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il y a 1 jour
Receptionist/Appointment Coordinator
ProFix Automotive Services —Calgary, AB
- De 18 $ à 20 $ de l’heure
- Temps plein
- Compétences en informatique
- En présentiel
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Amenities Coordinator - Front Desk (PT, Student Friendly)
Rivervia Ltd. —Toronto, ON
- 17,60 $ de l’heure
- Temps partiel
- Microsoft Outlook
- Service à la clientèle
- Anglais
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il y a 10 jours
Pre-Construction Client Coordinator (Client Concierge)
HC Habitation —Châteauguay, QC
- De 55 000 $ à 70 000 $ par an
- Temps plein
- Bilingue
- Anglais
- Expérience administrative
- Congés payés
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Clinic Receptionist/ Patient Coordinator
Precision Physiotherapy —Hamilton, ON
- De 18 $ à 21 $ par an
- Temps plein
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- Déplacements à prévoir
- Saisie de données
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il y a 9 jours
Construction office coordinator
Calgary Laneways —Calgary, AB
- À partir de 30 $ de l’heure
- Temps partiel
- Télétravail
- Expérience administrative
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- Ressources humaines
- Programmes de Bien-être
- Travail à domicile
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Member Experience Coordinator (Concierge)

Arpeg -
Vancouver, BC

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Détails du poste

Temps plein
De 55 000 $ à 62 000 $ par an

Profil recherché

Hospitalité
Certification RCR
Gestion des réseaux sociaux
Serving It Right
Création de contenu
Certificat de premiers soins de base
Compétences en communication

Description complète du poste

About And-Co

And-Co is a premium coworking and event space in downtown Vancouver, offering 19 private offices, a 60-person event space, a 30-person workshop room, communal kitchens, shared meeting rooms, and full-service amenities including catered lunches, breakfasts, daily snacks, and curated community programming. We’re building a workspace that feels less like an office and more like a place people genuinely want to be.

The Role

This role is the front-facing heartbeat of And-Co. You’ll own the daily member experience: front desk operations, onboarding, community programming, platform management, billing coordination, and everything that makes members feel like And-Co is more than just a place to work.

You’ll work closely with a second Member Experience Coordinator (Operations) who handles the behind-the-scenes facilities, vendors, and team management. You report to the Arpeg Leadership Team. If you’re the kind of person who remembers everyone’s name, anticipates what people need before they ask, and finds genuine satisfaction in making someone’s day a little better, this is your role.

What You’ll Do

Member Service & Front Desk

Serve as the primary front-facing point of contact: operate front desk reception during business hours, greet visitors, handle phone inquiries, and manage mail and deliveries
Create a welcoming, professional atmosphere at reception that reflects And-Co’s premium positioning
Oversee the lunch and breakfast service system: manage day-of setup and execution, monitor food quality and presentation, coordinate with the Day Porter on catering station readiness, and gather member feedback
Respond to member requests, questions, and issues promptly with a member-first approach; resolve or escalate within agreed service levels
Proactively identify and resolve member-facing friction points; surface patterns and recommend process improvements to the Operations Coordinator

Member Onboarding & Lifecycle

Coordinate member onboarding and move-in logistics: welcome orientations, office setup, access credentials, building access, IT setup, and first-week check-ins
Conduct pre-move-in, move-in, and move-out meetings to own the member relationship from the point of contract onwards
Track and manage access fobs, key cards, and security credentials for all members
Coordinate move-out logistics: office inspections, key returns, access deactivation, and deposit processing
Maintain up-to-date member records, contact information, and company details in the coworking platform
Facilitate member communications: announcements, building notices, and community updates

Community & Member Engagement

Plan and host regular social events that reinforce And-Co’s culture of connection, collaboration, and wellness
Complete quarterly check-ins with key decision-makers in each member company to ensure value is being delivered and surface concerns early
Own the NPS survey system: design, distribute, and analyse quarterly surveys; present findings with actionable recommendations to ownership
Personalise the member experience — know names, preferences, milestones, and business context
Contribute to marketing efforts: own the member newsletter, coordinate asset capture (photo/video), and provide calendar and creative input
Conduct tours as needed, tailoring the And-Co pitch to each prospect’s needs and work style
Communicate any sales-related inquiries or conversations from members to the BD/Sales team promptly

Platform & Booking Management

Manage the coworking platform end-to-end: member profiles, billing integration, access credentials, booking calendars, reporting dashboards, and automation
Process member billing, invoicing, and collections in coordination with the bookkeeper; follow up on overdue accounts with a member-first approach
Manage the meeting room booking calendar: resolve conflicts, process payments, assist members with reservations, and keep booking data current
Manage office supply and pantry procurement: maintain par levels, place orders, and manage supplier relationships

What We’re Looking For

2+ years of experience in a front-facing hospitality, community management, or customer experience role — ideally in coworking, hotels, premium retail, or member-based organisations
Genuine warmth and a service-first instinct; you make people feel welcome without it feeling performative
Strong interpersonal skills: you build rapport quickly, remember details, and handle difficult conversations with grace
Experience with community programming or event planning — you’ve organized events, measured engagement, and iterated based on feedback
Comfortable with technology platforms: coworking software, CRM systems, billing tools, and Google Workspace
Excellent written communication; you can draft a professional email, a fun newsletter, and a clear member announcement with equal ease
Highly organized with the ability to manage multiple concurrent responsibilities without letting anything slip
Proactive and solutions-oriented; you don’t wait to be told what needs doing
Available for occasional after-hours or weekend coverage during events

Nice to Have

Experience with coworking platforms (Optix, OfficeRnD, Nexudus, or similar)
Photography or social media content creation skills
Experience with billing, invoicing, or basic financial administration
Serving It Right certification (or willingness to obtain)
Familiarity with NPS surveys and member satisfaction measurement
First Aid / CPR certification

Why And-Co

Competitive salary with benefits for a growing, well-funded operation
A premium downtown Vancouver workspace with best-in-class amenities
A small, high-impact team where your work is visible and valued from day one
Catered lunches, breakfasts, and daily snacks — yes, you get them too
Professional development support and room to grow as And-Co scales
A role where hospitality and people skills are the primary currency, not an afterthought

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : front desk coordinator

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