20 meilleures offres (account manager, edmonton, ab) (à pourvoir)

Manager, client relations and Risk Management
The Good Samaritan Society —Edmonton, AB
- De 81 267 $ à 112 892 $ par an
- Temps plein
- Microsoft Office
- Baccalauréat
- Sens de l'organisation
- Programme d'Aide aux Employés
Postuler rapidement
Account Manager (Comm Data)
Graybar —Edmonton, AB
- Repos la fin de semaine
- Vente
- Salesforce
- Sens de l'organisation
- Régimes de participation aux bénéfices
- Assurance Invalidité
Strategic Account Manager
Accurate Network Services —Edmonton, AB
- De 85 000 $ à 95 000 $ par an
- Temps plein
- Travail hybride
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Account Manager - Construction Staffing
Faber Work —Edmonton, AB
- De 70 000 $ à 140 000 $ par an
- Travail hybride
- Vente
- Construction et rénovation
- Gestion du temps
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Account Manager – Aviation
Harnois Énergies —Alberta
- Temps plein
- Vente
- Anglais
- Microsoft Office
- Programmes de Bien-être
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il y a 14 jours
Account Manager – Edmonton/Red Deer
Manitoulin Group of Companies —Acheson, AB
- Temps plein
- Microsoft Excel
- Vente
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- Assurance Invalidité
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ACCOUNT MANAGER
Points West Marketing Inc. —Edmonton, AB
- Temps plein
- Vente
- Plomberie
- Déplacements à prévoir
- Assurance Dentaire
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il y a 10 jours
Account Manager- Ag Retail
Crop Management Network Inc. —Fort Saskatchewan, AB
- Temps plein
- Vente
- Compétences en informatique
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Territory Account Manager -Southern Alberta/Calgary Region
Global Warranty —Alberta
- 100 000 $ par an
- Temps plein
- Travail hybride
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Programmes de Bien-être
- Assurance Dentaire
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Account Manager, Personal Lines
ECL Group of Companies —Edmonton, AB
- Service à la clientèle
- Microsoft Office
- Compétences en communication
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Commercial Insurance Account Manager
ECL Group of Companies —Edmonton, AB
- De 75 000 $ à 105 000 $ par an
- Service à la clientèle
- Expérience administrative
- Diplôme d'études secondaires
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Account Executive - Group Employee Benefits
CPA Insurance Plans West —Edmonton, AB
- Temps plein
- Vente
- Développement commercial
- En présentiel
- Assurance Dentaire
- Congés payés
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Hybrid - Personal Insurance Broker - Service (Existing Client Account Manager)
Armour Insurance Group Ltd —Alberta
- Temps plein
- Travail hybride
- Vente
- Service à la clientèle
- Diplôme universitaire non requis
- Assurance Invalidité
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il y a 2 jours
Account Executive- Professional Recruitment
ECL Group of Companies —Edmonton, AB
- Logiciels de GRC/CRM
- Vente
- Microsoft Office
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Account Executive- Professional Recruitment
ECL Group of Companies —Edmonton, AB
- Logiciels de GRC/CRM
- Vente
- Microsoft Office
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Commercial Account Manager
ECL Group of Companies —Edmonton, AB
- Travail hybride
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Account Executive- Professional Recruitment
ECL Group of Companies —Edmonton, AB
- Logiciels de GRC/CRM
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- Microsoft Office
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Account Manager
Insight Global —Edmonton, AB
- 60 000 $ par an
- Temps plein
- Service à la clientèle
- Gestion de projet
- Déplacements à prévoir
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il y a 8 jours
Commercial Account Executive – Commercial Insurance
Flex Recruitment Group —Edmonton, AB
- De 40 000 $ à 60 000 $ par an
- Temps plein
- Vente
- Service à la clientèle
- Microsoft Office
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Commercial Account Executive (Calgary)
ECL Group of Companies —Edmonton, AB
- Logiciels de GRC/CRM
- Vente
- Microsoft Office
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Manager, client relations and Risk Management

The Good Samaritan Society -
Edmonton, AB

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Détails du poste

Permanent | Temps plein
De 81 267 $ à 112 892 $ par an

Profil recherché

Microsoft Office
Baccalauréat
Sens de l'organisation
Planification de la continuité des activités
Affaires
Compétences en communication
Gestion du temps

Description complète du poste

As the largest not-for-profit provider of seniors’ care in Alberta and British Columbia, The Good Samaritan Society and Good Samaritan Canada (together, Good Samaritan) have been providing exceptional care and support since 1949. We are faith-based, not-for-profit organizations committed to creating safe, comfortable communities where individuals experience caring, belonging, and purpose.

Reporting to the VP and Chief Quality Officer (CQO) the Manager Client Relations and Risk Management is the initial point of contact for patient/family/staff who contact client relations. This position acts in accordance with the Mission, Vision and Values, demonstrating a professional, respectful, compassionate demeanor.
Client Relations role provides residents/clients, their caregivers, staff and other healthcare partners' assistance and support when raising and handling issues and concerns. This position manages the complaint intake and event management process according to current policies and standards and serves as a proactive resource/conduit for concern and complaint resolution.

The position serves as a central resource for information concerning resident’/clients rights and responsibilities and facilitates communication of the issues to the appropriate internal staff member, ensuring a timely and complete follow up. The primary goal of the Coordinator Client Relations is to ensure that resident/client receive the best possible customer service while upholding the organizations, vision, mission, values and purpose

This role works in a highly confidential setting which has a high profile with both external and internal customers. The Coordinator Client Relations is required to become familiar with and utilize the Good Samaritan Policies and Procedures and relevant legislation such as: Health Information Act, Freedom of Information and Protection of Privacy Act

The Manager, Client Relations and Risk Management is accountable for risk management registrar and compliance, including the development and management of Business Continuity requirements within Good Samaritan.

The Manager is responsible for risk management and business continuity functions to enhance and protect organizational value by providing stakeholders with risk-based, objective and reliable information. This is accomplished by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.

This role provides oversight of the enterprise risk management framework and works closely with senior leadership to ensure that the Good Samaritan’s approach to integrated risk management is sound, relevant and effective.
Educational and other Qualifications

A university undergraduate degree in health related discipline related field is required
Business continuity management certification is an asset
Risk management certification or education is an asset

Work Experience

Minimum 2 years’ experience in a health care environment, preferably in continuing care or seniors health.
Member in good standing with the applicable governing professional regulatory body
Experience in business continuity management best practices, protocols and standards preferred

Knowledge, Skills, and Abilities

Has excellent attention to detail, and exceptional listening skills.
Has excellent attention to detail, and exceptional listening skills.
Ability to work independently using sound judgement to evaluate and prioritize concerns
Ability to manage multiple concerns/situations within tight deadlines; excellent time management and organizational skills
Ability to work in a stressful, active area and deal with frequent interruptions.
Must handle all contacts with tact and diplomacy and excellent communication skills.
Must be flexible and adaptable to change.
Knowledge of relevant legislation pertaining to resident/client care and health information
Knowledge of resident/client rights and responsibilities as supported in policy, and customer service principles
Knowledge of Accreditation Canada and other provincial/ regional heatlh authority regulatory standards
Proficiency in data analysis and statistical trending
Knowledge of Good Samaritan operations, quality, risk, and performance management principles
Self-motivated, able to work independently and within a team
Demonstrated knowledge and commitment to continuous quality improvement
Demonstrated ability to handle confidential information with discretion and professionalism
Working knowledge of MS Office suite

Good Samaritan is committed to upholding the values of diversity, equity, inclusion, and reconciliation in the workplace at all levels of the organization, as well as in the delivery of our services. We encourage applications from people of all backgrounds including, but not limited to, Indigenous peoples, racialized groups, people with disabilities, and people from the 2SLGBTQ+ community.

Job Types: Full-time, Permanent

Pay: $81,267.00-$112,892.00 per year

Benefits:

Company events
Company pension
Employee assistance program
Extended health care
On-site gym
On-site parking

Ability to commute/relocate:

Edmonton, AB T6C 4G8: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Member in good standing of applicable professional regulatory body?
Are you legally entitled to work in Canada?

Education:

Bachelor's Degree (preferred)

Experience:

health care environment: 2 years (preferred)

Licence/Certification:

Risk management certificate (preferred)
Business Continuity management certificate (preferred)

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : account manager (edmonton, ab)

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