Position Summary
The Clinic Manager is responsible for overseeing the day-to-day operational, administrative, and clinical support functions of Wellness Wheel Clinic. This position provides leadership in business operations, human resources, finance coordination, marketing, and clinic administration, while ensuring smooth clinical workflow for both urban and outreach services. The Clinic Manager ensures that clinic systems, policies, and procedures support high-quality, culturally responsive care delivery aligned with organizational governance and strategic objectives
Key Responsibilities
· Oversee all day-to-day clinic and business operations, including urban and outreach services
· Develop, implement, and maintain internal policies and procedures aligned with governance and regulatory standards
· Coordinate financial administrative functions including timesheet management, invoice preparation, bill payment processing, documentation management, and support for accounting and reporting activities
· Develop and coordinate contracts for internal and external services
· Lead marketing materials and communications initiatives in alignment with organizational goals
· Oversee recruitment, onboarding, orientation, and HR administrative functions for clinic staff and partner physicians
· Support performance management processes and ensure compliance with HR policies and procedures
· Monitor staff scheduling and ensure appropriate operational coverage in collaboration with relevant leadership
· Supervise and support the Medical Office Assistant and oversee front-desk operations and patient flow processes
· Ensure clinic readiness, organization, supply coordination, equipment management, and overall functionality of clinical spaces
· Oversee daily administrative workflows and ensure documentation standards are consistently maintained
· Access and appropriately utilize the electronic medical record (EMR) system
· Confirm physician day sheets and support coordination of outreach activities, including reminders and scheduling
· Manage general office operations including phones, correspondence, and communication systems
· Ensure the clinic environment remains professional, organized, and culturally responsive
· Provide operational and business support to program and service leads
· Carry out additional duties as directed by the Executive Director
Required Qualifications
· Bachelor’s degree in Health Administration, Business Administration, Human Resources, Public Administration, Nursing, or a related field; a Master’s degree (MHA, MBA, or related discipline) is considered an asset. An equivalent combination of education and relevant management experience may be considered.
· Minimum 3–5 years of progressive leadership experience in a healthcare, medical clinic, community health, or related environment, including demonstrated responsibility for clinic operations, administrative oversight, and team supervision.
· Proven experience overseeing financial coordination processes such as timesheets, invoicing, documentation management, budgeting support, and reporting.
· Experience managing human resource functions including recruitment, onboarding, scheduling coordination, performance management, and policy compliance.
· Demonstrated ability to develop, implement, and monitor internal policies, procedures, and governance practices.
· Strong leadership, organizational, and supervisory skills with the ability to coordinate multidisciplinary teams, physicians, nursing staff, administrative personnel, and external partners.
· Excellent problem-solving, analytical, and decision-making abilities in a fast-paced healthcare environment.
· Strong written and verbal communication skills with the ability to manage professional correspondence and stakeholder relationships.
· Proficiency in electronic medical record (EMR) systems and standard office software applications.
· Ability to manage competing priorities while maintaining high standards of professionalism, organization, and culturally responsive care practices.
Working Conditions
· Work is performed in a fast-paced outreach clinic environment with frequent patient interaction.
· Requires long periods of sitting and/or standing while performing administrative or support tasks.
· Regular use of computers, phones, and standard office equipment.
Physical demands include:
o Moving between the front desk and exam rooms throughout the day
o Occasional lifting or carrying of office or medical supplies (up to 20 lbs)
· Bending, reaching, or crouching to retrieve or file documents
· Must observe infection control protocols and use personal protective equipment (PPE) when required.
· Exposure to patients with communicable illnesses is managed through standard clinic procedures.
This position offers an opportunity to be part of a dedicated healthcare team committed to providing exceptional patient care. The ideal candidate will demonstrate professionalism, adaptability, and a passion for supporting both patients and healthcare providers. Preference will be given to candidates with experience working with Indigenous Communities or in culturally responsive healthcare environments.
Job Type: Full-time
Pay: $43.00-$45.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Application question(s):
- Do you have experience working with an Electronic Medical Record system such as Med Access or Accuro?
- Are you comfortable working with vulnerable populations in a community health clinic setting?
- Are you available to work in person in Regina Monday - Friday during clinic hours?
Experience:
- healthcare : 1 year (preferred)
Work Location: In person
