20 meilleures offres (automotive service advisor, toronto, on) (à pourvoir)

Automotive Service Advisor
Porsche Centre North Toronto —Toronto, ON
- À partir de 50 000 $ par an
- Temps plein
- Expérience en gestion
- Service à la clientèle
- Diplôme d'études secondaires
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Auto Service Advisor
A-Protect Warranty Corporation —Concord, ON
- De 45 000 $ à 60 000 $ par an
- Temps plein
- Sens de l'organisation
- Contrats
- En présentiel
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Service Advisor
Roadsport Honda —Scarborough, ON
- De 50 000 $ à 90 000 $ par an
- Temps plein
- Vente
- Service à la clientèle
- En présentiel
- Réductions Tarifaires
- Programmes de Bien-être
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Automotive Service Advisor
First choice motors —North York, ON
- 8 Heures
- Vente
- Service à la clientèle
- Sens de l'organisation
- Congés payés
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Automotive Service Advisor
Confidential —North York, ON
- De 40 000 $ à 80 000 $ par an
- Fins de semaine au besoin
- Service à la clientèle
- Maintenance
- Compétences en informatique
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 4 jours
Corporate Service Advisor - Weins Corporate (CO)
WEINS Auto Group —Markham, ON
- De 65 000 $ à 75 000 $ par an
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Bourses d'Études
- Programme d'Aide aux Employés
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Parts Advisor
Tesco - Truck Equipment & Service Co. Ltd. —Scarborough, ON
- De 20 $ à 25 $ de l’heure
- Temps plein
- Vente
- Service à la clientèle
- Salesforce
- Assurance Dentaire
- Congés payés
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Mechanical Service Advisor
OPENLANE —Brampton, ON
- De 27 $ à 30 $ de l’heure
- Google Suite
- Service à la clientèle
- Compétences en communication
- Assurance Dentaire
- Assurance Vision
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Bilingual Automotive Service Advisor
Holman —Toronto, ON
- Temps plein
- Télétravail
- Certification ASE
- Microsoft Powerpoint
- Bilingue
- Assurance Dentaire
- Bourses d'Études
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Service Advisor – Automotive Repair (5-Year Contract Position)
MIDAS —Toronto, ON
- À partir de 20 $ de l’heure
- Temporaire
- Expérience en gestion
- Vente
- Service à la clientèle
- Assurance Dentaire
- Congés payés
Postuler rapidement
Auto Parts Advisor
Gyro Group —East York, ON
- De 18,50 $ à 20,00 $ de l’heure
- Temps plein
- Vente
- Service à la clientèle
- Caisse
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 3 jours
Service Advisor
Charger Logistics Inc —Brampton, ON
- De 48 000 $ à 60 000 $ par an
- Temps plein
- Service à la clientèle
- Baccalauréat
- Compétences en communication
Postuler rapidement
il y a 3 jours
Automotive Service Advisor
White Eagle Motors —Mississauga, ON
- De 25 $ à 35 $ de l’heure
- Temps plein
- Vente
- Service à la clientèle
- Diplôme d'études secondaires
Postuler rapidement
Service Advisor - Customer Experience Advocate
Gyro Group —East York, ON
- De 18,50 $ à 20,00 $ de l’heure
- Temps plein
- Microsoft Word
- Vente
- Service à la clientèle
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 3 jours
Service Coordinator
AWIN-Audi Downtown Toronto —Toronto, ON
- 21 $ de l’heure
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Bourses d'Études
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Service Advisor - Mercedes Benz Mississauga (26183)
Zanchin Automotive Group —Mississauga, ON
- De 58 000 $ à 95 000 $ par an
- Logiciels de GRC/CRM
- Vente
- Service à la clientèle
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 13 jours
Heavy Duty Service Advisor
BDS Fleet Service —Scarborough, ON
- À partir de 60 000 $ par an
- Temps plein
- Diplôme d'études secondaires
- Esprit d'analyse
- Sens de l'organisation
- Réductions Tarifaires
- Jours fériés payés
Postuler rapidement
Service Coordinator
AWIN-Audi Yorkdale —York, ON
- 21 $ de l’heure
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Bourses d'Études
Postuler rapidement
Automotive Service Advisor
Yonge Steeles Ford Lincoln Sales Ltd. —Thornhill, ON
- De 35 000 $ à 91 000 $ par an
- Temps plein
- Service à la clientèle
- Leadership
- Connaissances en mécanique
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Super Luxury Service Advisor
Grand Touring Automobiles (Toronto) —Toronto, ON
- Temps plein
- Vente
- Service à la clientèle
- En présentiel
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement

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Automotive Service Advisor

Porsche Centre North Toronto -
Toronto, ON

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Détails du poste

Permanent | Temps plein
À partir de 50 000 $ par an

Profil recherché

Expérience en gestion
Service à la clientèle
Études postsecondaires
Diplôme d'études secondaires
Baccalauréat
Conduite de véhicule
Leadership
Permis de catégorie G
Gestion du temps

Description complète du poste

When it’s time to reflect on the path you’ve travelled, you’ll be glad you chose the right vehicle.

Interested? We are looking for you as:

Service Advisor

Porsche Centre North Toronto (PCNT)

Reports to PCNT Service Manager

Job Purpose

The Service Advisor acts as the interface between customers and the workshop and advises and supports customers throughout the entire service process.

This role focuses on managing customer service and after-sales operations for vehicle maintenance and repairs. Key responsibilities include:

Vehicle Reception & Handover

Welcoming customers, diagnosing vehicle issues, recording customer needs, preparing workshop orders and quotations, explaining repairs and invoices, conducting final inspections/test drives, coordinating with insurance companies, and handing vehicles back to customers.

After-Sales Service & Parts Sales

Identifying customer needs, recommending and selling relevant after-sales services, parts, and accessories, negotiating quotations, and processing service orders.

Customer Acquisition & Retention

Contacting prospective customers, supporting customer satisfaction initiatives, collaborating with sales teams to maximize opportunities, and participating in marketing activities and events.

Organization & Administration

Scheduling appointments, coordinating workshop operations, managing workshop capacity and parts availability, organizing replacement vehicles, maintaining customer records, documenting processes, and monitoring/reporting service performance indicators.

Quality & Complaint Management

Maintaining high service standards, handling warranty and goodwill claims, analyzing customer satisfaction, resolving complaints, and coordinating with internal departments on customer-related matters.

Core Accountabilities

Acting as PCNT Brand Ambassador
Complying with PCNT Service standards
Documenting and maintaining customer data
Achieving personal objectives (i.e. repair work orders, CSI, sales)
Continuous personal development
Ensuring superior customer satisfaction

Decision-making responsibilities

Customer appointments
Allocating working time
Goodwill decisions within specific constraints
Final inspection

Basic qualifications and skills

Business and/or technical education at a university/college
Minimum 3 years as a service advisor working with luxury brands
Experience in dealing with luxury brand customers
Knowledge of Porsche vehicles an asset
Knowledge of the automotive trade
Good numeracy skills, and sound analyzing skills.
Valid Ontario G license

Personal Qualities

Energy, drive, focus, intellect and vision.
Self-motivated with a results driven approach
A team player
A level of personal mobility to meet career ambitions
A clear written and verbal communicator
High levels of self-discipline and organizational ability; with a focus on delivering promises
Willingness to challenge and to suggest alternative ways of doing things, and with a Continuous Improvement mindset and the ability to influence, negotiate and mediate effectively
Strong attention to detail, confidentiality, and professionalism
Excellent interpersonal and team building skills.
Ability to maintain high level of accuracy.
Time management skills.
Trustworthy, respectful and able to demonstrate strong work ethics.
Self-motivated and ability to work with minimum supervision

The above list of Core Accountabilities and Responsibilities is not exhaustive. The job holder is expected to carry out other duties as reasonably assigned from time to time, in line with their ability. The Company reserves the right to vary the role content, within reason, with consultation and agreement, in accordance with business requirements.

Porsche Centre North Toronto is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontario’s with Disabilities Act (AODA). If you require an accommodation please advise us in advance of attending the interview.

Porsche is an equal opportunity employer, and we take pride in our diversity. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Porsche will be based on merit, qualifications and abilities. Porsche does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, pregnancy, status as a parent, national origin, age, disability, family medical history, ancestry, medical condition, genetic information, sexual orientation, gender, gender identity, gender expression, marital status, familial status, registered domestic partner status, family and medical leave status, military status, criminal conviction history, or any other characteristic protected by federal, provincial or local law.

Job Types: Full-time, Permanent

Pay: From $50,000.00 per year

Application question(s):

what does it mean to be a Porsche Brand Ambassador?

Education:

Bachelor's Degree (preferred)

Experience:

Customer Service: 3 years (preferred)
Luxury automotive Service Advisor: 3 years (preferred)

Licence/Certification:

Class G Driving Licence (preferred)

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : automotive service advisor (toronto, on)

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